Velvet Smooth Gentle Coarse Replacement Roller Heads

Q What are the symptoms of dry feet?
A Dry skin on your feet can show many different symptoms. You may feel a tightness or redness in the skin. Your feet may also start to flake if you are suffering with dry skin. The skin may also look red, rough and have small lines if your feet are dry.

Q What causes dry skin on feet?
A If you suffer from dry skin on your feet this could be caused by the following:

• Pressure on your feet

If you stand for too long or are on your feet for the majority of each day, this could cause dry skin to accumulate on the soles of your feet.

• Poor fitting footwear or exposing footwear

Shoes that are not appropriate for the weather or shoes that do not fit your feet properly can cause dry skin, calluses and cracked heels.

• Cold weather

When temperatures and humidity drop, this could leave you with dry skin, particularly in the winter times.

• Using soaps that are too harsh on your feet

Some everyday soaps or other beauty products can contain formulas that are designed to remove oils and ultimately make the skin on your feet dry.

• Lack of moisture

Generally, feet can suffer with having a lack of moisture, causing dry skin or cracked heels.

Q Why should I use moisturisers and creams on my feet?
A The Wet and Dry Foot File comes with a specially designed roller head that effectively removes hard skin on both wet and dry skin.

Q When should I replace the roller head?
AMoisturisers and creams specifically made for feet can help keep your feet healthy. If you suffer from dry skin or want to show off beautiful feet, the Scholl Moisturisers and Creams collection can help to enrich and provide moisture for your feet, making feet soft and beautiful.

Q What is the Scholl Dry Skin Instant Recovery Cream?
A The Scholl Dry Skin Instant Recovery Cream contains a hydrating formula that helps improve the smoothness and softness of your feet. The moisturiser penetrates into the skin, providing long-lasting results.

Q What is the Scholl Dry Skin Daily Moisturiser?
A The Scholl Dry Skin Daily Moisturiser is to be used daily to help feet when they are rough, damaged or flaky. The natural moisturising factors help to maintain soft skin and can leave your feet feeling supple and smooth after each application.

Q What is the Scholl Hard Skin Softening Cream for Feet?
A The Scholl Hard Skin Softening Cream has been specially formulated for larger areas of hard and thickened skin. These areas are usually under the heel or the ball of the feet. This moisturiser contains salicylic and lactic acids to help make skin softer and smoother.

Q If I have cracked heels, which Scholl product should I use?
A At Scholl, we have an array of products to help with dry feet. If your heels are cracked and you are looking for a product that specifically aids the recovery of cracked feet, then you check out our products specifically for cracked heels.

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Please note, we currently only deliver to addresses within UK Mainland.

* Postcode exclusions apply
* Orders placed after 2pm GMT will be dispatched next business day

We will also provide you with a tracking number once your order has left our warehouse. This way you will know it is on its way and will be able to track its progress.

Q How does the Express delivery work?
A If you choose our express delivery and place your order before 2pm, your order should arrive in 1-2 working days. Working Day means all days from Monday to Friday, but excludes Saturday and Sunday. For example an order placed before 2pm on Friday will be delivered on Tuesday-Wednesday. Orders placed on Saturday and Sunday will be delivered on Wednesday-Thursday.

Note: we do not offer Express Delivery on Saturdays, Sundays and Bank Holidays.

Q How long do standard deliveries take?
A With our standard delivery we aim to deliver within 2-4 working days.

Q What happens if I am out when delivery is attempted?
A All orders will be delivered to the delivery address you have provided us.
For express orders; In case our carrier cannot deliver your order, two additional delivery attempts will follow. In case our carrier still is not able to deliver your order he will provide you with instructions explaining how or where you can pick up your parcel.
Standard delivery orders will be sent via Royal Mail and will follow your usual local process (typically collection from nearby depot).

Q What happens if I miss the carrier's delivery?
A If you missed the carrier's attempt at delivery, don't worry, you can rearrange delivery for another date by calling the number shown on the card.