For orders under £10 :
- Standard (tracked, 2-4 days) - £6.99
- Express (tracked, 1-2 days) - £9.99*
For orders above £10 :
- Standard (tracked, 2-4 days) - £4.99
- Express (tracked, 1-2 days) - £6.99*
- Free Standard Tracked Delivery (2-5 days) - £0.00**
*orders placed after 2pm will be shipped on the following day.
Note: we do not deliver on Saturdays, Sundays and Bank Holidays
**on orders over £30
Please note, we currently only deliver to addresses within UK Mainland
We take your discretion very seriously, so please rest assured that Delivery is always discreet, regardless if the shipping destination is your home, your office or any other UK Mainland address.
For Standard & Express orders, we will also provide you with a tracking number once your order has left our warehouse. This way you will know it is on its way and will be able to track its progress.
Q Can I use my Diamond Roller Heads on the Wet & Dry Foot File?
A The Diamond Roller Heads fit on the device but since they’re not designed for usage on wet skin, we recommend using the Wet & Dry roller heads for best results.
Q How do I charge my Pedi Perfect Foot File?
A Scholl's Pedi Perfect Foot Files are not rechargeable and take 2 standard AA batteries which can be replaced by unscrewing the units base. Our Wet & Dry Foot File is the only rechargeable foot file and comes with a charging dock, cable and plug. Please thoroughly read the instructions included with the device before use.
Q How does the Express delivery work?
A If you choose our express delivery and place your order before 2pm, your order should arrive in 1-2 working days. Working Day means all days from Monday to Friday, but excludes Saturday and Sunday. For example an order placed before 2pm on Friday will be delivered on Tuesday-Wednesday. Orders placed on Saturday and Sunday will be delivered on Wednesday-Thursday. Note: we do not deliver on Saturdays, Sundays and Bank Holidays.
Q How long do standard deliveries take?
A With our standard delivery we aim to deliver within 2-5 working days.
Q How much does delivery cost?
A For orders under £10 :
• Post (untracked, 2-5 days) - £4.99
• Standard (tracked, 2-4 days) - £6.99
• Express (tracked, 1-2 days) - £9.99*
For orders above £10:
• Post (untracked, 2-5 days) - £2.99
• Standard (tracked, 2-4 days) - £4.99
• Express (tracked, 1-2 days) - £6.99*
• Free Standard Tracked Delivery (2-5 days) - £0.00**
*orders placed after 2pm will be shipped on the following day.
Note: we do not deliver on Saturdays, Sundays and Bank Holidays
**on orders over £30
Q What are the differences between the Wet & Dry Roller Heads & Express Pedi Heads?
A The Wet and Dry Foot File comes with a specially designed roller head that effectively removes hard skin on both wet and dry skin.
Q What happens if I am out when delivery is attempted?
A All orders will be delivered to the delivery address you have provided us. For express orders; In case our carrier cannot deliver your order, two additional delivery attempts will follow. In case our carrier still is not able to deliver your order he will provide you with instructions explaining how or where you can pick up your parcel. Standard delivery orders will be sent via Royal Mail and will follow your usual local process (typically collection from nearby depot).
Q When should I replace the roller head?
A Replacement of the head depends on how often and for how long you use your Wet & Dry Foot File. When you notice a decline in performance, it is time to replace the roller head.
Q Which speed setting should I choose?
A Speed setting depends on individual needs and hard skin conditions. If you have stubborn hard skin to be removed or need a faster treatment, just switch to the second speed level.
Q Can I use it in the shower?
A The Pedi Perfect Nail File design is not waterproof. The reason is quite simple: Filing, buffing and polishing nails require dry nails. Wet nails are too soft.
Q Can I use the Nail File product on my toenails, too?
A Yes, of course you can. For hygienic reasons some people prefer a separate set of heads for toenails.
Q How do I change the battery?
A Once your battery is dead, you can unscrew the base and replace the used battery with a new one.
Q How long do the heads last?
A The heads last for up to 12 weeks depending on how often they are used.
Q I have diabetes. Can I use it?
A Before using our Scholl Products please speak to your doctor first.
Q In which order do I have to use the different heads?
A Firstly, use the filing head for getting your nails into the desired shape. Secondly, even out imperfections with the buffing head. Then, ensure a nice and healthy shine with the polishing head.
Q What makes the Scholl nail and cuticle oil special?
A Firstly, it comes with a handy brush straight out of the box, so you avoid any mess while applying it. The brush allows you to apply a thin film directly on your nail and cuticle. Second, it contains Vitamin E and 7 different oils which are known for their nourishing properties.
Q Which batteries does the gadget need?
A You need 1 AA battery which is included with a new device.
